If customers have questions about the silent generator set installation, we would like to shot an HD video showcasing the installation process. Generally, we will offer an installation manual exquisitely packaged along with the finished products. This will help customers to have a clear understanding of the structural design and every part of the products and then install the products by themselves more efficiently. Or, if customers prefer to watch videos instead of reading the manual, we can arrange professional staff to shot the installation video and send it to customers by E-mail.
As the producer of genset diesel generator, XINSHENGAN Power Technology (Shandong) Co., Ltd. has advantages in production capacity and quality. 's generator set series include multiple types. Xinshengan diesel gas generator is manufactured with quality materials. Suitable fabrics, coatings, and UV protected threads are used for the intended purpose and life expectancy. Adopting an advanced Hall ignition sensor, it has a reliable ignition system. This product is durable and well received by users. The product has obtained the certification of CE.
Customers' satisfaction rate remains a top priority in our operation. We will increase professional training themed on customer service, with an aim to strengthen employees' communicative skills and problem-solving ability.